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Ordering a Gift

Purchasing the headset:

  1. Check the box that says, "This order is a gift" underneath your selected items.
  2. Enter the recipient’s first name, last name, and email address (they can update their email later).
  3. Complete your purchase through the checkout process.

For the Gift Purchaser

What happens after I place a gift order?

  1. Once your order is processed, you’ll receive a receipt and a gift voucher via email.
  2. You can forward the gift voucher via email or print it out and give it to the recipient personally. We do not automate this process to preserve surprises.
  3. No further action is required from you after providing the recipient with the voucher.

For the Gift Recipient

  1. Once they receive the gift voucher, they should visit sens.ai/redeem.
  2. Enter the voucher code and the email address listed on the voucher (this is the email you provided when ordering). These must match.
  3. They can then update their email, enter shipping details, and proceed with their order.

What happens after they redeem their gift order?

  1. The recipient will receive an email with a tracking number once their headset ships.
  2. They will also receive a series of emails to help them activate and use their Sens.ai headset.
  3. They will be prompted to create an account and manage their membership options.

Gift order limitations

Only headsets (new or open-box) can be purchased as gifts.
One gift per order – you cannot send multiple gifts to different recipients in the same order.
For bulk gift orders you'll need to contact us.
No split orders – the entire order must be a gift, you can’t mix personal purchases with a gift order.



For any additional questions or bulk gift purchases, please contact us.

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