SENS.AI TERMS OF SALE
Last Updated: August 7, 2025
PLEASE READ THE FOLLOWING TERMS OF SALE (“TERMS OF SALE”) CAREFULLY BEFORE PURCHASING PRODUCTS OR A MEMBERSHIP OFFERED BY SENS.AI, INC. (“SENS.AI”). These Terms of Sale, together with our Terms of Service where applicable, set forth the legally binding terms and conditions for your purchase and use of Sens.ai Products.
1. INTRODUCTION
Some Products, such as the Sens.ai Headset, require the Sens.ai App and a compatible device provided by you. Certain features require a paid subscription (a “Membership”). Memberships are offered to both Personal Members and Professional Members. Professional Memberships include the right to use Sens.ai Products in approved commercial contexts, subject to these Terms and the Terms of Service. Users must create an account as described in the Terms of Service.
2. SENS.AI AUTHORIZED PARTNERS
Sens.ai may collaborate with Authorized Partners to integrate Sens.ai Products into other products. Partners will be identified in our Store.
3. AVAILABILITY
All Products are subject to availability. We may limit quantities, reject orders, or discontinue Products without notice.
4. PRICING
Prices are stated in the applicable currency and include applicable taxes, duties, and shipping charges as shown at checkout. We may change prices at any time but changes will not affect existing confirmed orders.
5. PAYMENT
By providing payment information, you authorize us to charge your payment method for the total amount due. We may use a third-party payment processor. Payment terms are determined by your payment provider.
6. RESALE, RENTAL AND TITLE TRANSFER
Purchases are intended for end users only and are not authorized for resale or rental except as expressly permitted below. Commercial use is only permitted for purchasers who hold a valid and active Professional Membership. Without a Professional Membership, commercial use (including but not limited to providing paid services using Sens.ai Products) is prohibited. Unauthorized resale or unauthorized commercial use in violation of this section voids the Warranty.
7. SHIPPING AND DELIVERY
Delivery charges and methods are as described on our website. Delivery dates are estimates and not guaranteed.
8. RETURNS FOR REFUND
We accept returns of undamaged Sens.ai Devices within thirty (30) days of receipt. Purchaser pays return shipping. Refunds apply to purchases from our Store only.
9. COMPATIBILITY
Only products purchased from Sens.ai, Authorized Resellers, or Authorized Partners are compatible. Use of incompatible products is at your own risk.
10. WARRANTIES AND DISCLAIMERS
One-Year Limited Hardware Warranty – Sens.ai Headset. Sens.ai warrants that your Sens.ai Device and accessories are free from defects in materials or workmanship for one year. If applicable local law provides for a longer mandatory warranty period, that longer period will apply. This Warranty does not cover loss, misuse, wear and tear, damage from unauthorized use, or unauthorized modifications. Commercial use by a Professional Member in good standing is authorized and does not void this warranty.
11. MEDICAL DISCLAIMER
Sens.ai provides services for wellness sessions and personal development tracking. The services, products, and any results or content displayed are not intended as medical advice, nor are they a substitute for professional medical diagnosis, treatment, or consultation. Use of Sens.ai does not create a doctor-patient relationship. You should always consult a qualified healthcare provider before starting or modifying any program. You assume full responsibility for your use of the services and any associated risks.
12. LIMITATION OF LIABILITY
We are not liable for any indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the Product.
13. DATA PROTECTION
We process your information in accordance with our Data Principles at www.sens.ai/privacy.
14. ELECTRONIC COMMUNICATIONS
You agree to receive communications electronically and that such communications satisfy any legal requirements.
15. NOTIFICATIONS
We may provide notifications by email, posting on our website, or other methods.
16. FORCE MAJEURE
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an act or event beyond our reasonable control, including without limitation acts of God, strikes, lock-outs or other industrial action by third parties, civil commotion, riot, terrorist attack, war, fire, explosion, storm, flood, earthquake, epidemic or other natural disaster, failure of public or private telecommunications networks or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
17. PROTECTION OF CONFIDENTIALITY AND INTELLECTUAL PROPERTY RIGHTS
We may seek equitable relief to protect our confidential information and IP rights.
18. ASSIGNMENT
You may not assign these Terms without our consent; we may assign without restriction.
19. SEVERABILITY
If any provision is invalid, the rest remain enforceable.
20. SURVIVABILITY
Sections 10–23 survive termination.
21. NON-WAIVER
Failure to enforce a provision does not constitute a waiver.
22. EXPORT CONTROLS
You agree to comply with applicable export laws and regulations.
23. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of British Columbia, Canada, and disputes will be resolved in British Columbia courts.
24. ADDITIONAL TERMS
Additional terms may apply to certain Products. In case of conflict, the additional terms prevail.