SENS.AI TERMS OF SALE
Last updated: October 7, 2025
1. Introduction
These Terms of Sale, together with our Terms of Service and Privacy Policy, set forth the legally binding terms and conditions for your purchase and use of Sens.ai products (“Products”) and memberships (“Memberships”). By purchasing from Sens.ai or using our Products, you agree to these Terms of Sale.
2. Authorized Partners
Sens.ai may collaborate with Authorized Partners to integrate Sens.ai Products into other offerings. Partners will be identified in our Store.
3. Availability
All Products are subject to availability. We may limit quantities, reject orders, or discontinue Products without notice.
4. Pricing
Prices are stated in the applicable currency and include applicable taxes, duties, and shipping charges as shown at checkout. We may change prices at any time, but price changes will not affect existing confirmed orders.
5. Payment
By providing payment information, you authorize us (or our payment processor) to charge your payment method for the total amount due. Payment terms are determined by your payment provider.
6. Resale, Rental, and Commercial Use
Purchases are intended for end users only and are not authorized for resale or rental except as expressly permitted. Commercial use is permitted only for purchasers who hold a valid and active Professional Membership. Unauthorized resale or commercial use violates these Terms and may void your warranty.
7. Shipping and Delivery
Delivery charges and methods are as described on our website. Delivery dates are estimates and not guaranteed.
8. Returns and Refunds
We accept returns of undamaged Sens.ai Devices within thirty (30) days of receipt. Purchasers are responsible for return shipping costs. Refunds apply to purchases from our Store only and are processed to the original payment method.
9. Open-Box Products
Open-box products are final sale and are not eligible for return, refund, or exchange. “Open-box” means the product was previously opened and returned by another customer under our Returns Policy, which requires new product returns to be undamaged. By purchasing an open-box product, you acknowledge and agree that the sale is final.
10. Compatibility
Only products purchased from Sens.ai, Authorized Resellers, or Authorized Partners are guaranteed compatible. Use of non-approved accessories or components is at your own risk.
11. Warranties and Disclaimers
Sens.ai warrants that your Sens.ai Device and accessories are free from defects in materials and workmanship for one year. If applicable local law provides for a longer mandatory warranty period, that longer period will apply. Commercial use by Professional Members in good standing is authorized and does not void this warranty.
12. Medical Disclaimer
Sens.ai provides products and services for wellness and personal development purposes. The services, products, and any results or content displayed are not intended as medical advice, diagnosis, or treatment. Use of Sens.ai does not create a doctor–patient relationship. Always consult a qualified healthcare provider before starting or modifying any program.
13. Limitation of Liability
To the fullest extent permitted by law, Sens.ai is not liable for any indirect, incidental, or consequential damages. Our total liability is limited to the amount paid for the Product or Service giving rise to the claim.
14. Data Protection
We process your personal information in accordance with our Privacy Policy.
15. Electronic Communications
You agree to receive communications electronically and acknowledge that such communications satisfy any legal requirements for written notice.
16. Notifications
We may provide notifications by email, posting on our website, or other reasonable methods.
17. Force Majeure
We will not be liable for failure or delay in performance due to causes beyond our reasonable control, including natural disasters, labor disputes, war, or interruptions to telecommunications or shipping.
18. Confidentiality and Intellectual Property
We may seek equitable relief to protect our confidential information and intellectual property rights.
19. Assignment
You may not assign your rights or obligations under these Terms without our prior written consent. We may assign without restriction.
20. Severability
If any provision is found invalid or unenforceable, the remainder will remain in full force and effect.
21. Survivability
Sections relating to warranties, disclaimers, and limitations of liability survive termination.
22. Non-Waiver
Failure to enforce any provision shall not constitute a waiver of our right to enforce it later.
23. Export Controls
You agree to comply with all applicable export control laws and regulations.
24. Governing Law and Jurisdiction
These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved exclusively in the courts of British Columbia.
25. Additional Terms
Additional terms may apply to certain Products or services. In the event of conflict, those additional terms will prevail over these Terms of Sale.