Last updated: August 8, 2025

1. Introduction
These Terms & Conditions (“Terms”) govern your use of the Sens.ai website (the “Website”) and any transactions you complete through it. By accessing or using our Website, placing an order, or subscribing to any Sens.ai service, you agree to be bound by these Terms, along with our Terms of Service, Terms of Sale, and Privacy Policy, which are incorporated herein by reference.

2. Definitions
Capitalized terms not otherwise defined in these Terms have the meanings given in our Terms of Service or Terms of Sale.

3. Orders and Payments
When you place an order through our Website, you confirm that you are legally capable of entering into binding contracts. You agree to provide accurate and complete payment and billing information. Payments are processed in accordance with our Terms of Sale.

4. Returns and Refunds
Returns for refunds are subject to the conditions outlined in our Terms of Sale. You are responsible for return shipping unless otherwise required by applicable law. Refunds will be processed via your original payment method within the timeframes specified in the Terms of Sale.

5. Subscriptions and Memberships
Subscriptions, including Personal and Professional Memberships, are governed by our Terms of Service. By subscribing, you authorize recurring billing until canceled in accordance with the Terms of Service. Membership renewal, minimum monthly commitments (where applicable), and included session allowances are outlined in your membership agreement.

6. Commercial Use
Commercial use of Sens.ai products is only permitted with an active Professional Membership, in compliance with the Terms of Service and Terms of Sale.

7. Warranty
The Sens.ai Headset is covered by a one-year limited warranty as described in our Terms of Sale. If applicable local law provides a longer mandatory warranty period, the longer period will apply. Commercial use by Professional Members in good standing is authorized and does not void the warranty.

8. Medical Disclaimer
Sens.ai products and services are intended for wellness and personal development purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease. Use of Sens.ai does not create a doctor-patient relationship. You should consult a qualified healthcare professional before beginning any new wellness program.

9. Intellectual Property
All content on our Website, including text, graphics, logos, videos, and software, is owned by or licensed to Sens.ai and is protected by applicable copyright, trademark, and other laws.

10. Limitation of Liability
To the maximum extent permitted by law, Sens.ai’s liability is limited as set out in the Terms of Service and Terms of Sale.

11. Governing Law and Jurisdiction
These Terms are governed by the laws of British Columbia, Canada. Any disputes will be resolved in the courts of British Columbia, subject to applicable consumer protection laws.

12. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via our Website or email prior to taking effect. Continued use of the Website after changes take effect constitutes your acceptance of the revised Terms.

13. Contact Us
If you have any questions about these Terms, please contact us at info@sens.ai or via our Contact Page.